You are billed the month before your first box arrives.
Example: You are billed in January for February Box. Then You are billed in February for March box and so on. We will occasionally offer spots for current month boxes before they ship. You will then be billed again for the following months box. Please remember this.
NOTE: Your first payment will be drafted today, and then each month after it will be drafted on the 15th of the month.
Boxes ship in the first week of the month. Shipping is included for the monthly boxes.
We print all shipping labels on the 1st of each month. You will get an email at that time, prior to your box actually shipping. You can visit the link in the email to track your box based on our shipping schedule for each months box.
Our Crafternoon together on a Zoom call will be live and it will typically be on the 3rd Sunday of the month at 2:00 pm EST (see the insert in each box for the actual date of that month's live). These calls will be recorded and posted in our private Facebook group for you to watch later if you can't attend Crafternoon.
Each box will show the Crafternoon date and time for the box on the insert, if you happen to not have an insert there is a copy in the private Facebook group.
If your payment for the next months box fails, we will retry one time to collect, if it fails again your subscription will cancel and your spot for a box will be offered to the wait list.
There are limited monthly boxes, we will only open to new members if a subscriber cancels or we add extra open spots.
Each complete craft kit is only available to the monthly box subscribers and it will not be available in our shop. The individual wood cut-outs for the main project will not be available in the shop for at least one year. Any additional projects included may be available in the shop.
The Crafted by YOU! Monthly box will include a craft kit along with the embellishments for that month's kit (IF ANY), paint, sponges and paint tray. Brushes (if desired), glue, wet wipes, a sanding block, Exacto knife and paint water cup, as well as other general supplies are recommended but are NOT included in the kit. We do not promise that each month will include any embellishments.
The Crafted by You! Monthly boxes will include a craft kit that we make ourselves in-house. We cut the design, using a laser machine, materials are USA sourced and the craft kits are made and packed by us in the USA!
We are not responsible for duplicate subscriptions. Be sure you are only subscribing once. We are also not responsible for lost or stolen packages, we do not send replacements for lost or stolen packages and we will not reship your box because your address was incorrect or not updated ahead of time. Because you are billed in advance for your monthly box, you need to let us know in advance if you have a new address so we can manually change it on our end.
It is your responsibility to cancel if you no longer want to be subscribed. Login to your account and manage your subscription there.
If you need to cancel at any point you must login to cancel your subscription prior to the next billing cycle. Login here to cancel.
We do not edit or cancel orders. We can not combine orders either. If you want more than one kit shipped in the same box to the same address, you must order the quantity you want in one transaction charging one credit card.
